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April 25, 2024

We’re delighted to announce the newest addition to the Lord library of books.

Manual of Museum Management for Museums in Dynamic Change, the third edition of the classic, is an exciting guide in a time of sweeping changes. Renowned museum planner and Lord President and Co-founder Gail Dexter Lord applies her international experience to create this comprehensive and detailed guide to the tools and strategies needed to successfully address today’s issues and opportunities.

Key Features

  1. Shares an incisive analysis of sweeping changes in the museum sector.

  2. Presents practical hands-on advice on writing collection policy, security plans and budget process.

  3. Contains a detailed Glossary specific to current museum management terms.

  4. Features 30 case studies by diverse museum leaders from around the world.

  5. Provides a selection of mission, mandate vision and values statements from leading museums.

Q&A with Gail


This is a book for museum leaders, managers, trustees and staff, and all those who care about museums and are curious about how they work. I touch on so many aspects of our work — like exhibitions, strategy, communications and technology. Museums are stable institutions, with enormous amounts of public trust, and museum staff are resilient. At Lord, we provide support and advice to museums and cultural organizations, and now they can now find it within these pages as well. 


Racial and social justice feature much more prominently, as does the climate crisis, and the need for clear values. Repatriation was previously referenced as a technical issue, not as a moral/ethical issue. Colonialism is very much in this book. There are also case studies on unionization, working conditions and governance controversies. And this edition really introduces the concept of teams in a huge way. Teamwork is the essence of museum management in our time.


MMM3 features 30 case studies by diverse leaders from around the world, half of whom are BIPOC. This is a first, and a tremendous aspect of this book. Diverse viewpoints by people who are diverse is part of our philosophy at Lord. I love that this edition is bookended by two incredible contributions: John G. Hampton’s incredibly thoughtful and sensitive piece on “Decolonizing Museum Management” and Sandra Jackson-Dumont’s “How Museums can Matter More,” which is an amazing contribution that is beautifully written and so inspiring. I’m also so proud of the contributions made by our remarkable Lord team, who are so extraordinary at what they do.


This book is designed to be very, very handy. We have so many clients who we help with collection policies, security plans, budget processes. We took all that great content out of the main body of the book and put it in the appendices, so the book can focus on storytelling, and the technical pieces live in their own section. A lot of that excellent content was written by my late husband Barry. And I love the Glossary, too. It’s very comprehensive and up-to-date. Lots of people ask, what's the difference between a feasibility study and a master plan? This will be so useful for them.


A feeling of empowerment. We know we can’t create change overnight. We make change through good management, good professional practice, ethics and values.

Order your copy
Gail Lord

About the Author

Gail Dexter Lord is one of the world’s foremost cultural planners. She is also an art critic, public presenter, and co-author of six museum planning manuals and several books, including “Cities, Museums and Soft Power” (AAM Press 2015). Lord Cultural Resources was founded by Gail and Barry Lord in 1981 and grew to become the world’s leading cultural planning firm focused on museums, cultural districts, and the creative economy. With offices in Toronto, New York, Los Angeles, Madrid and Mumbai, Lord Cultural Resources has helped to create places, spaces and experiences in over 2,800 projects in 58 countries and 460 cities.